Crisis Communication Committee Update Delete

Reports to Vice President for Marketing and University Relations

Membership

Director of Marketing and University Relations (chair), Editorial Manager (vice-chair), Vice President for Marketing and University Relations, digital engagement manager, website design manager, website development manager, graphic design manager, communications manager, a faculty representative from the School of Journalism and Communication appointed by the committee chair, Director of Student Life and Activities, Director of Campus Safety, Director of Human Resources, Associate Vice President for Academic Administration and Dean of Retention and Student Success, call center coordinator.

Purpose

The committee members will:

1. Strategize and determine a plan of action for internal and external messages and statements in a crisis, working to restore confidence during the evolution and resolution of the crisis. It will be guided by the Crisis Management Plan and Crisis Communication Plan;
2. Create and disseminate timely communication with students, employees, the media, and appropriate constituents, and determine what facts need to be revealed to ensure that the situation is handled with the utmost respect and care; and
3. Monitor public perception and advise the Crisis Management Team regarding public responses to the crisis and university messages.